At Baldyga Group, we want to be sure that you have a great experience with our company.
Our customer service team provides fast, detailed responses to your questions seven days a week. We also offer a Frequently Asked Questions (FAQ) section below for additional information about our Guam shows, cruises, and bars and clubs.
If you prefer to reach a real person, please do not hesitate to call, chat, or email us.
If for some reason you are not satisfied with our responsiveness to a particular query, please feel free to reach out directly to our guest services manager at the following address:
Baldyga Group/BG Tours Guest Service Manager [email protected]
Common Questions
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To use our automated online reservations system, you must pay by credit card. If you prefer to pay by bank transfer or another method, please contact our reservations office by clicking here. You can also make a reservation and pay at the tour using cash, credit card, or traveler’s check; however, we cannot guarantee your seat until it is paid.
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Yes. Don’t hesitate to contact us with any inquiries. Telephone number: 1-671-646-8000.
CHST 8:00 to 22:00 (Wednesday and Sunday until 19:00).
Chinese speaking staff are also available. -
BG Tours recommends The Beach.
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Guam’s time zone is Chamorro Standard Time (ChST), UTC +10.
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In Guam, there isn’t a big difference between winter and summer seasons. During Guam’s summer months, there is one more hour of daylight.
The Globe Nightclub
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The Globe is by far the biggest and most popular nightclub in Guam. Over one million customers have visited the club, including many celebrities.
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You cannot enter with swimwear, beach sandals, or tank tops (men). Other attire is acceptable.
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You must be 18 years old to enter. You must be 21 years old to consume alcohol. ID check strictly enforced. Please bring your driver’s license or photo ID.
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We have several options and packages for you to choose from. Buy your ticket here.
Big Sunset Dinner Cruise
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Of course. The tours are conducted even if it’s raining or dark. Even if you cannot see the sunset, you can still enjoy the buffet dinner, bottom fishing, and dancing on the bow of the boat on the way back to port.
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Sorry, you cannot bring the fish. Being a supporter of sustainable tourism and a fan of the movie Finding Nemo, the fish are released back to the sea.
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Maximum capacity is 65 people.
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Regular seats are not reserved, but the VIP plan has reserved seats on the upper deck.
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Yes, there are separate restrooms for men and women.
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For safety reasons, it is best not to bring strollers on the boat.
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Yes. Customers with wheelchairs can join the tour; please contact us for necessary arrangements.
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When you make reservations, please advise us. We have a van with a lift. However, the toilet is not handicap accessible.
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Yes, transportation service is available with an additional fee. However, we recommend taking the bus because the boat sometimes departs from different docks depending upon weather, and if you are late, the boat will not wait and you will still be charged. If you are using your own transportation, please make sure to contact our reservation center by 12pm on the day of the tour to clarify the launching site.
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Leo Palace has a shuttle that will drop you off at the Guam Plaza Hotel. We will pick you up there.
The Beach Restaurant & Bar
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It is a restaurant and bar located in Tumon near Gun Beach, immediately next to the Nikko Hotel. The Lina La Culture Park is within walking distance.
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We don’t have any minimum age. All family members are welcome. However, minors must be accompanied by an adult/guardian after 9 pm. Every Thursday after 9 pm, people under 21 are not allowed due to the ladies night event.
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We have local Guam food dishes, hamburgers, steaks, and all kind of alcohol and drinks. Click here to see the menu.
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You must be 21 years old to drink alcohol. Customers under 21 cannot buy or drink alcohol.
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Yes, we can accommodate groups with reservations. Please contact us.
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Yes, we have a free parking area.