Frequently Asked Questions

To use our automated online reservations system, you must pay by credit card. If you prefer to pay by another method, please contact our reservations office by clicking here. You can also make a reservation and pay at the tour using cash, credit card, or traveler’s check; however, we cannot guarantee your seat until it is paid.

Yes. Don’t hesitate to contact us with any inquiries. Telephone number: 1-671-646-8000.
CHST 10:00 to 18:00 on weekdays.

Guam’s time zone is Chamorro Standard Time (ChST), UTC +10.

In Guam, there isn’t a big difference between winter and summer seasons. During Guam’s summer months, there is one more hour of daylight.

Yes. The show is still conducted even if it’s raining or dark. The show venue is open air but has a roof and covers the dining area and buffet area.

No. Outside food and drink are not permitted at the property. We offer a dinner packages and drinks can be purchased on spot.

VIP packages guarantee a front row and center seating area. VIP table also guarantee exclusive seating.

We love babies and babies love our show! We also provide baby chair. Please let us know in the comment field if you would like to request a high chair.

Yes. Customers with wheelchairs can join the tour; please contact us for necessary arrangements.

When you make reservations, please advise us. We have a van with a lift. We also have wheelchair accessible restroom.

Yes, transportation service is available for dinner packages. Please check the bus schedule before your visit.

Of course. The tours are conducted even if it’s raining or dark. Even if you cannot see the sunset, you can still enjoy the buffet dinner, bottom fishing, and dancing on the bow of the boat on the way back to port.

Sorry, you cannot bring the fish. Being a supporter of sustainable tourism and a fan of the movie Finding Nemo, the fish are released back to the sea.

Maximum capacity is 65 people.

Regular seats are not reserved, but the VIP plan has reserved seats on the upper deck.

Yes, there are separate restrooms for men and women.

For safety reasons, it is best not to bring strollers on the boat.

Yes. Customers with wheelchairs can join the tour; please contact us for necessary arrangements.

When you make reservations, please advise us. We have a van with a lift. However, the toilet is not handicap accessible.

Yes, transportation service is available with an additional fee. However, we recommend taking the bus because the boat sometimes departs from different docks depending on the weather, and if you are late, the boat will not wait and you will still be charged. If you are using your own transportation, please make sure to contact our reservation center by 12pm on the day of the tour to clarify the launching site.

It is a restaurant and bar located in Tumon near Gun Beach, immediately next to the Nikko Hotel.

We don’t have any minimum age. All family members are welcome. However, minors must be accompanied by an adult/guardian after 9 pm. Every Thursday after 9 pm, people under 21 are not allowed due to the ladies night event.

You must be 21 years old to drink alcohol. Customers under 21 cannot buy or drink alcohol.

Yes, we can accommodate groups with reservations. Please contact us.

Yes, we have a free parking area.